Track Your Order

Once your order has been dispatched, you will receive an email with tracking information when available.

How to follow your delivery

Open your dispatch confirmation email.
Select the tracking link included in the message.
Use the carrier’s website to view the latest delivery status.

Tracking has not updated

Carrier tracking can take time to update after dispatch. If it has not changed for several working days, email contact@zeqvo.com and include your order number.

No dispatch email received

Orders are normally processed within 1–2 working days. Check your spam or junk folder first. If the normal processing period has passed, contact us with the email address used at checkout.

Estimated delivery

Delivery after dispatch normally takes 7–9 working days. Estimates may be affected by busy periods, public holidays, weather, customs or events outside our reasonable control.

For complete information, read our Shipping & Delivery Policy.